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Privacy Policy

Last Updated: 1^st October 2024

rsawford.com is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website www.rsawford.com (the "website").

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. The information we collect includes:

a. Personal Information

Name
Billing and Shipping Address
Email Address
Phone Number
Payment Information
Purchase History

b. Device Information

IP Address
Browser Type
Cookies
Time Zone
Information about the pages you view and how you interact with the Site

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders, including shipping, processing payments, and providing customer support.
Communicate with you about your order, products, and services.
Send you promotional emails if you've opted in.
Improve our website functionality and customer experience.
Prevent fraud and protect the security of our Site.
Comply with legal obligations, such as tax reporting.

3. Sharing Your Information

We share your personal information with third parties to help us operate our Site and fulfill your orders. Examples include:

Payment Processors: We use Square to securely process payments on our behalf. When you make a purchase, your payment information is encrypted and transmitted directly to Square. We do not store or have access to your full payment card details. For more information, please review Square's privacy notice at https://squareup.com/gb/en/legal/general/privacy.
Shipping Providers: We share your name, shipping address, and contact information to deliver your orders.
Analytics Services: We may use third-party services, such as Google Analytics, to analyze how you use our Site.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

The right to access and receive a copy of your personal data.
The right to correct or update your personal data.
The right to request the deletion of your personal data.
The right to object to the processing of your data.
The right to opt-out of receiving promotional emails by clicking the "unsubscribe" link in any email we send you.

6. Security of Your Information

We take reasonable precautions and follow industry best practices to ensure your personal information is not inappropriately lost, misused, accessed, disclosed, or destroyed. However, no method of transmission over the internet or electronic storage is 100% secure.

7. GDPR Compliance (for EU Users)

If you are a resident of the European Union (EU), you have specific rights under the General Data Protection Regulation (GDPR), including:

Right to Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.
Right to Restrict Processing: You can request to limit the processing of your personal data.
Right to Object: You can object to the processing of your data under certain circumstances.

If you would like to exercise any of these rights, please contact us using one of the methods below. We may ask for additional information to verify your identity before fulfilling your request.

8. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can control and manage cookies through your browser settings. If you disable cookies, some parts of our Site may not function properly. For full details of how we collect cookies, and what we do with them, please refer to our Cookie Policy.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date at the top of this page. We encourage you to review this policy periodically.